Shipping Policy

We strive to process and ship all orders as quickly as possible to ensure a seamless shopping experience.

 

Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays).

Shipping Time: Delivery time varies based on your location and the selected shipping method. Estimated delivery times will be provided at checkout.

Shipping Carriers: We use reliable shipping carriers to ensure safe and timely delivery. Once your order is shipped, you will receive a confirmation email with tracking information.

Order Tracking

After your order has been shipped, you will receive an email containing the tracking number. You can use this tracking number to check the status of your shipment. If you do not receive a tracking number within the expected processing time, please contact our customer service team.

 

Returns & Refunds

We want you to be fully satisfied with your purchase. If you are not happy with your order, we offer a 14-day return policy under the following conditions:

 

The item must be unused, unopened, and in its original packaging.

Returns must be requested within 14 days of receiving the product.

Customers are responsible for return shipping costs unless the product is defective or incorrect.

How to Initiate a Return

Contact our customer service team with your order details and reason for return.

Once approved, you will receive instructions on how to return your item.

After receiving and inspecting the returned item, we will process your refund within 5-7 business days to the original payment method.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will arrange for a replacement or refund.

 

For any questions regarding shipping or returns, feel free to reach out to our support team.